Privacy and Freedom of Information

Accessing information

Trillium Lakelands District School Board (TLDSB) recognizes and acknowledges its responsibilities regarding access to records and information, and the protection of privacy.

In addition to governing the protection of an individual’s personal information, the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) also supports the right of access to certain information within the custody and control of TLDSB.

How do I access information?

There are many ways to access general information about the Board, including:

  • Visit the Board’s website ( for records, such as policies, meetings and minutes, and annual budgets.
  • Contact the Board by telephone at 1-888-526-5552 or by email at [email protected].
  • Visit one of the Board’s Education Centres:
    • Lindsay Education Centre
      300 County Road 36, Lindsay, ON K9V 4R4
    • Muskoka Education Centre
      1271 Cedar Lane, Bracebridge, ON P1L 1N4

Students and parents/guardians can request access to their personal information held by the Board by contacting the principal of the school their child attends. Please be aware that while an individual has access rights to their own personal information and general records, they do not have access rights to information about other individuals.

While a student is under the age of 18 and not living independently, the parent/guardian retains a right of access to their child’s information. The principal will provide the information requested if the parent/guardian is legally entitled to receive a copy of it. Parents/guardians also have the right to request correction of any personal information that is believed to be inaccurate.

Note: there may be fees associated with accessing information.

Freedom of information (FOI) requests

An FOI request is a formal request for access to information, made under MFIPPA, that is in the custody or control of the Board. An FOI request is generally a request for information that may be particularly complex, broad, or sensitive. For example, exemptions to the disclosure may apply (i.e. third-party information, solicitor-client privilege, etc.).

How do I submit an FOI request?

Complete the Access to Information Request Form and provide the mandatory non-refundable application fee of $5, which can be made by cheque payable to:
Trillium Lakelands District School Board
Attention: Privacy Officer
300 County Road 36
Lindsay, ON
K9V 4R4

Are there fees to access information under MFIPPA?

Additional fees will apply if records are found: $30/hour for search, $30/hour for preparation/redaction, and $0.20 per page.

No search or preparation fees will be charged for requests of your own personal information.

If fees are anticipated to exceed $100, you will receive a fee estimate and be requested to supply a 50 percent deposit before the search for records begins.

Notice of collection

Personal information is collected pursuant to the Authority of the Education Act R.S.O., 1990, c.E.2 and the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c.M56 and may be used as necessary for board operations, school programs, education services and student records.

If you have any questions about the collection or use of information, please contact the freedom of information contact at the TLDSB Corporate Office, 300 County Road 36, Lindsay, ON, K9V 4R4, 1-888-526-5552.

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